Return Policy
We hope you love your Chrome Dome Cap, and are committed to making things right if you don't.
If you need to start a return, please read the details below and send an email titled "Chrome Dome Cap Return" to joe@chromedomecaps.com.
Once your return is initiated, we will provide a shipping label. Customers are responsible for all return shipping costs. Credit will be issued once we receive and inspect the item, minus return shipping costs.
Unused Products
Within 30 days of receiving your item, unused products in like-new condition with the original packaging may be returned for a refund.
Manufacturer Defects
Each of our products has a one (1) year guarantee against manufacturer defects. Please include a photo and description of the defect in your email.
This policy does not cover excessive wear and tear or inappropriate use (e.g. snagging and ripping the cap on a metal fence, or using the cap to remove a hot pan from the oven).
Exchanges
The easiest and fastest way to get the right cap for you is to return the one you have by following the steps above, and then make a new purchase once your return is accepted.
